Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Buenos Aires — Rome

Planned legal compensation: 600 €

Was your flight between Ministro Pistarini International Airport (EZE) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Alitalia passengers Buenos Aires-Rome: your guide to get compensated

You travelled with Alitalia from Buenos Aires to Rome and the flight was disrupted? EU law mandates compensation when the airline is at fault.

Given the route between Buenos Aires and Rome (11 155 km), the EU scale provides for automatic protection in case of a breach by Alitalia. This intercontinental route qualifies for the highest tier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ministro Pistarini International Airport (EZE)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 11 155 km (~13h57)
  • Applicable compensation: 600 €

Good to know? Even if Alitalia is a airline based outside the EU, if the flight takes off from Ministro Pistarini International Airport, CE 261 applies in full.

How to know if the flight Alitalia Buenos Aires - Rome is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Alitalia proposes a voucher for your Buenos Aires - Rome flight, you can still claim the cash sum of 600€ guaranteed by the regulation.

An class change doesn't change your right to 600€ if the initial disruption is established under Regulation 261. The maximum tier applies regardless of cabin class.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Buenos Aires airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Buenos Aires, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The rule is simple: if Alitalia's employees go on strike, it is a risk that {the airline|Alitalia} must manage. Consequently, {your compensation|the 600€} is maintained.

Don't take at face value Alitalia's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 600€}.

What are your rights at Buenos Aires airport in case of prolonged wait?

Care is due after 2h of delay for this route. Alitalia must guarantee the wellbeing of passengers stranded at Buenos Aires. For flights over 3500 km, the assistance obligation begins after 4 hours.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Ministro Pistarini International Airport are entirely at the carrier's expense.

Steps: how to get your 600 € from Alitalia?

It is strongly recommended to keep your Alitalia boarding pass and all communications regarding the delay at Ministro Pistarini International Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 600€ credited in your account.

How long does it take to get the 600 € compensation?

On the EZE→FCO line, delays can differ depending on the responsiveness of Alitalia's legal department.

If your case is well-documented regarding the Buenos Aires → Rome disruption, certain platforms even purchase your claim. You receive your money in record time!

What to do faced with silence or refusal from the airline?

Alitalia's use of technical language is often a strategy to encourage travellers to give up on their 600€. For the larger long-haul amounts, refusals are almost systematic at first.

For your 600€, don't negotiate down with Alitalia without the support of a expert who understands the true value of your case for Buenos Aires-Rome.

Help & Information

Frequently Asked Questions: Flight Buenos Aires - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Buenos Aires to Rome?

According to European Regulation EC 261/2004, the distance between EZE and FCO being 11 155 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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