Flight compensation Alitalia:
Catania — Moscow

Legal right: Alitalia flight between Catania and Moscow

If your journey from Catania / Fontanarossa Airport to Sheremetyevo International Airport operated by Alitalia was disrupted, the law protects you when dealing with the carrier.

Given the route between Catania and Moscow (2 647 km), the EU scale provides for automatic protection in case of a breach by Alitalia. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Alitalia Catania - Moscow is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Alitalia proposes a voucher for your Catania - Moscow flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

What many don't know: you have several years to submit your request against Alitalia for the Catania-Moscow flight. Don't think it's too late even after several months.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Catania airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

A strike by air traffic control at Catania / Fontanarossa Airport or Eurocontrol is an independent circumstance over which Alitalia cannot act.

What are your rights at Catania airport in case of prolonged wait?

Here is what Alitalia owes you during a prolonged wait at Catania / Fontanarossa Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Alitalia.

Steps: how to get your 400 € from Alitalia?

The battle to recover 400€ from Alitalia starts with sending a formal complaint. {Without a response within 6 weeks|If Alitalia doesn't reply}, court action is the next step.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your Catania to Sheremetyevo International Airport case can stall if you remain passive.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Alitalia Catania→Moscow flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Catania - Moscow route.

Specialist lawyers have a extensive catalogue of judgments against Alitalia, which is a decisive advantage in negotiations.