Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Houston — Paris

Planned legal compensation: 600 €

Was your flight between George Bush Intercontinental Houston Airport (IAH) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Alitalia flight compensation for the route Houston - Paris

Have you experienced a major inconvenience during your trip between Houston and Paris with Alitalia? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 8 071 km of flight, the company Alitalia is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: George Bush Intercontinental Houston Airport (IAH)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 8 071 km (~10h05)
  • Applicable compensation: 600 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Houston - Paris is eligible?

The compensation for flight IAH-CDG is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Alitalia IAH-CDG flight is crucial to prove that you were present at boarding at Houston.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Houston airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Houston, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Houston - Paris trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Houston airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from George Bush Intercontinental Houston Airport, Alitalia must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near George Bush Intercontinental Houston Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Alitalia?

The amicable route with Alitalia to recover 600 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.

How long does it take to get the 600 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Houston can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Houston - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Houston to Paris?

According to European Regulation EC 261/2004, the distance between IAH and CDG being 8 071 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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