Flight compensation Alitalia:
Lisbon — Bologna
Was your flight between Lisbon Portela Airport (LIS) and Bologna / Borgo Panigale Airport (BLQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Recover up to 400€ for Alitalia flight Lisbon → Bologna
Your payout case for the Alitalia flight from Lisbon to Bologna has strong chances. Travel chaos is stressful for any traveller.
Leaving Lisbon Portela Airport, you are covered by European legislation. The distance of 1 807 km sets the tier of your legal indemnity. Your flight sits in the middle bracket.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lisbon Portela Airport (LIS)
- Arrival airport: Bologna / Borgo Panigale Airport (BLQ)
- Flight distance: 1 807 km (~2h16)
- Applicable compensation: 400 €
Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.
How to know if the flight Alitalia Lisbon - Bologna is eligible?
To determine if your journey between Lisbon and Bologna qualifies for compensation, the determining criterion is the delay at destination ({not the departure delay|measured at Bologna / Borgo Panigale Airport}). It must be over 3 hours.
Even if Alitalia offers a replacement flight, the 400€ indemnity remains owed if the final delay at Bologna is over the 180-minute threshold.
What are the conditions for Alitalia to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bologna.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Lisbon airport.
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Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Alitalia compensation
The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by Alitalia's own staff (pilots, cabin crew) and an third-party strike.
The key question is invariably: which staff stopped work? If {the answer is yes|it's Alitalia's employees}, {you're entitled to 400€|compensation is owed}. If it's a third party, only care remains.
What are your rights at Lisbon airport in case of prolonged wait?
If Lisbon Portela Airport becomes your temporary home because of Alitalia, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.
Even in extraordinary circumstances, the right to assistance at Lisbon remains valid. The hotel is owed if Alitalia pushes your flight by a day.
Steps: how to get your 400 € from Alitalia?
Launching a claim against Alitalia for a flight from Lisbon to Bologna can be daunting if you act without help. The airline's team frequently will invoke extraordinary circumstances to dodge liability.
Thousands passengers have already recovered their indemnity through these services. Join them for Alitalia Lisbon→Bologna?
How long does it take to get the 400 € compensation?
A frequent concern is about how long it takes. A claim sent yourself to Alitalia's claims team can take several weeks, even months before you get a response.
If your case is well-documented regarding the Lisbon → Bologna disruption, certain platforms even purchase your claim. You receive your money in under 48 hours!
What to do faced with silence or refusal from the airline?
The first refusal from Alitalia should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.
A claims specialist will know exactly how to counter Alitalia's arguments, having access to METAR data and Eurocontrol data from Lisbon Portela Airport to establish liability.
Frequently Asked Questions: Flight Lisbon - Bologna
Everything you need to know about your request under European Union law.