Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Lisbon — Venice

Planned legal compensation: 400 €

Was your flight between Lisbon Portela Airport (LIS) and Venezia / Tessera - Marco Polo Airport (VCE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Delayed Alitalia flight Lisbon ✈ Venice: claim your compensation

Every year, thousands of passengers face disruptions on Lisbon → Venice with Alitalia. Few realise they can claim a legal payout.

On this route of 1 915 km, every passenger affected by {a significant delay|a cancellation attributable to Alitalia} can claim 400€ in compensation. This amount is fixed by regulation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Venezia / Tessera - Marco Polo Airport (VCE)
  • Flight distance: 1 915 km (~2h24)
  • Applicable compensation: 400 €

Airlines like Alitalia rely on passengers not knowing to dodge these payouts. Don't make it easy by asserting your rights now.

How to know if the flight Alitalia Lisbon - Venice is eligible?

Concretely, to qualify, your real landing at Venezia / Tessera - Marco Polo Airport must have been recorded more than 3 hours late the scheduled time.

Keep your proof of booking for the Alitalia LIS→VCE flight — they are essential to prove you were present at boarding at Lisbon.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Venice.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not every strike{s} release the airline from its duties. If your Lisbon → Venice delay was caused by an internal strike at Alitalia, EU courts have recently ruled that compensation is owed.

Key distinction: if the delay is caused by ground services, Alitalia is released from paying the 400€ indemnity, but not its care obligation.

What are your rights at Lisbon airport in case of prolonged wait?

Too many passengers don't know that Alitalia must offer them sustenance and contact means throughout the delay at Lisbon Portela Airport. It's a legal obligation, not a bonus.

If your replacement flight is only the next day, Alitalia must also cover your hotel night close to Lisbon Portela Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 400 € from Alitalia?

Getting justice against Alitalia requires persistence. No response or standardised rejections are the norm with airlines.

Skip the complex forms on Alitalia's website. Use a passenger defence portal to lock in your 400€ payout. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Airlines like Alitalia often fast-track cases backed by law firms to prevent late-payment penalties. Medium-haul cases have a standard processing timeline.

By opting for a platform with no upfront costs, you have nothing to lose. If the 400€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

Don't believe Alitalia's letter stating that Lisbon's airport was hit by weather without checking official reports.

Specialist lawyers have a extensive catalogue of judgments against Alitalia, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Lisbon - Venice

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Lisbon to Venice?

According to European Regulation EC 261/2004, the distance between LIS and VCE being 1 915 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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