Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Madrid — Ibiza

Planned legal compensation: 250 €

Was your flight between Madrid Barajas International Airport (MAD) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Alitalia

Check my flight Alitalia

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Claim and compensation for flight Alitalia Madrid - Ibiza

Your claim for compensation for the Alitalia flight from Madrid to Ibiza deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Madrid and Ibiza (458 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 458 km (~0h34)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Madrid - Ibiza is eligible?

Don't confuse ticket refund and legal compensation! Even if Alitalia offers you a voucher for your Madrid - Ibiza flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Madrid, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Madrid airport in case of prolonged wait?

During these long hours of waiting in the Madrid Barajas International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Madrid Barajas International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

It is strongly recommended to keep your Alitalia boarding pass and any communication relating to the delay suffered at Madrid Barajas International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight MAD-IBZ to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Madrid to Ibiza Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Madrid can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Madrid - Ibiza line.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Madrid - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Madrid to Ibiza?

According to European Regulation EC 261/2004, the distance between MAD and IBZ being 458 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant