Flight compensation Alitalia:
Madrid — Tenerife

How to be compensated by Alitalia on the Madrid (MAD) - Tenerife (TFN) line

From Madrid Barajas International Airport airport, your departure with Alitalia to Tenerife didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 771 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Alitalia Madrid - Tenerife is eligible?

The compensation for flight MAD-TFN is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Alitalia sold more seats than planned and you stay on the tarmac at Madrid Barajas International Airport, the 400 € compensation is automatic.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Madrid Barajas International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Madrid Barajas International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Madrid airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Madrid Barajas International Airport, Alitalia must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Madrid Barajas International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Alitalia?

Getting justice against carrier Alitalia requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Alitalia flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

On the MAD-TFN line, delays can vary according to the reactivity of Alitalia's legal department.

If your file is particularly solid regarding the incident occurred on the Madrid - Tenerife section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Madrid.