Flight compensation Alitalia:
Marseille — Ajaccio

Legal right to compensation: Alitalia flight between Marseille and Ajaccio

If your trip departing from Marseille Provence Airport and arriving at Ajaccio operated by Alitalia was disrupted, you are not alone against the airline.

Given the route between Marseille and Ajaccio (338 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Marseille Provence Airport, the European regulation applies in full.

How to know if the flight Alitalia Marseille - Ajaccio is eligible?

To determine if your trip between Marseille and Ajaccio entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Ajaccio.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Marseille airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Marseille airport in case of prolonged wait?

During these long hours of waiting in the Marseille Provence Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Marseille shouldn't cost you a penny more than originally planned for your MRS-AJA trip.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Marseille to Ajaccio can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight MRS-AJA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Marseille can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Marseille - Ajaccio line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.