Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Milan — London

Planned legal compensation: 250 €

Was your flight between Linate Airport (LIN) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Alitalia on Milan (LIN) - London (LCY)

Your Alitalia flight from Milan to London was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.

Regulation 261/2004 is clear: for 956 km, Alitalia is bound by a compensation obligation if boarding is denied.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Linate Airport (LIN)
  • Arrival airport: London City Airport (LCY)
  • Flight distance: 956 km (~1h12)
  • Applicable compensation: 250 €

Too few passengers exercise their rights (only one in seven on average). Don't allow this compensation slip away: the procedure, although bureaucratic, is guaranteed for all travellers.

How to know if the flight Alitalia Milan - London is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at London City Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Alitalia owes you 250€.

If you had a connection are equally covered. If your first Alitalia segment Milan→London leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Milan airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Milan, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Linate Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 250€ payout}.

In every scenario, close examination of records will establish whether the conditions were genuinely exceptional. ATC strikes have a proportionally stronger impact on short routes.

What are your rights at Milan airport in case of prolonged wait?

During those long hours in the terminal at Linate Airport, know that Alitalia has a legal obligation to ensure your comfort. This covers meals, but also the ability to make two calls free of charge.

If your replacement flight is only the next day, Alitalia must also cover your hotel night close to Linate Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 250 € from Alitalia?

Don't underestimate the resistance from Alitalia. Between evasive replies and department transfers, the claim is designed to discourage you if you're unsupported.

In practice, the process is simple: you enter your flight details Milan→London, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

On the LIN-LCY route, timelines can vary depending on the speed of Alitalia's claims team.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The automated reply from Alitalia mentioning weather conditions for your Milan→London flight is a classic. Weather records are public and allow verification each excuse.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Alitalia is often faster. For short-haul, the local small claims court is often competent.

Help & Information

Frequently Asked Questions: Flight Milan - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Milan to London?

According to European Regulation EC 261/2004, the distance between LIN and LCY being 956 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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