Flight compensation Alitalia:
Milano — Belgrade

Legal right to compensation: Alitalia flight between Milano and Belgrade

If your trip departing from Malpensa International Airport and arriving at Belgrade Nikola Tesla Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 911 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Milano - Belgrade is eligible?

Check your actual arrival time at Belgrade. If Alitalia made you wait more than three hours on the tarmac at Belgrade Nikola Tesla Airport, your claim is legitimate.

Also note that the distance of 911 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Belgrade.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Milano - Belgrade trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Milano airport in case of prolonged wait?

If Malpensa International Airport airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Malpensa International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Milano to Belgrade can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight MXP-BEG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.