Flight compensation Alitalia:
Milano — Nantes

How to claim your money from Alitalia on Milano (MXP) → Nantes (NTE)

No one enjoys being stranded in the terminal. If Alitalia didn't honour its scheduled times for your Milano - Nantes flight, the law is on your side.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 810 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Unlike what {many think|Alitalia might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight Alitalia Milano - Nantes is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Nantes Atlantique Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Alitalia owes you 250€.

If you had a connection are equally covered. If your first Alitalia segment Milano→Nantes leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nantes.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Be wary by Alitalia's evasive wording: a "spontaneous" or planned strike remains the managerial responsibility of the airline. On this short-haul, the internal/external strike distinction is the same.

An specialist firm can easily identify whether the strike that impacted your Alitalia Milano→Nantes flight is an internal or external cause.

What are your rights at Milano airport in case of prolonged wait?

Once the delay exceeds the legal trigger, i.e. 2 hours for flights ≤1500 km, Alitalia is obliged to deliver the required assistance to every passenger{s} stranded at Milano.

Lots of travellers are unaware that transfers between the accommodation and the terminal at Malpensa International Airport is also included in the legal package owed by Alitalia.

Steps: how to get your 250 € from Alitalia?

The solo claim with Alitalia to obtain 250€ rarely succeeds without a well-documented case. Even on a short-haul, the procedure can be tricky.

Through expert tools, your case can be initiated in a few clicks. Their algorithms instantly analyse Alitalia's flight data for Milano-Nantes.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritise cases handled by law firms to avoid additional costs. Short-haul claims are sometimes resolved faster.

A collective action on the Alitalia flight from Milano can also be a way to {get your funds|recover your 250€} faster.

What to do faced with silence or refusal from the airline?

It is quite common for Alitalia's systems to refuse by default your initial claim under a generic pretext that is unfounded.

As a final step, it is a legal summons that typically triggers payment. Alitalia will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.