Flight compensation Alitalia:
Moscow — Bologna

Cancelled Alitalia flight Moscow ✈ Bologna: claim your compensation

Every year, thousands of passengers face disruptions on Moscow → Bologna with Alitalia. Few realise they can claim a legal payout.

On this route of 2 230 km, every passenger affected by {a significant delay|a cancellation attributable to Alitalia} can claim 400€ in compensation. This amount is fixed by regulation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This lump-sum compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Alitalia Moscow - Bologna is eligible?

In practice, to be eligible, your actual arrival at Bologna / Borgo Panigale Airport must have occurred at least 180 minutes behind the original timetable.

Compensation also covers denied boarding. If Alitalia oversold the flight and you couldn't board at Sheremetyevo International Airport, the 400€ payout is guaranteed.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bologna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not every strike{s} release the airline from its duties. If your Moscow → Bologna delay was caused by an internal strike at Alitalia, EU courts have recently ruled that compensation is owed.

It's worth noting that the obligation to prove rests on Alitalia. It is the carrier's responsibility to demonstrate that the disruption of your Moscow-Bologna flight results from a truly unforeseeable event.

What are your rights at Moscow airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Sheremetyevo International Airport, Alitalia must provide you at no cost with food and drinks proportionate to the delay.

Don't hesitate to request this assistance at {the airline's|Alitalia's} counter. If refused and you advance costs for accommodation at Sheremetyevo International Airport, save your invoices carefully for reimbursement.

Steps: how to get your 400 € from Alitalia?

Get organised: capture the information screens at Sheremetyevo International Airport indicating the cancellation, keep your expense receipts and note flight numbers.

Concretely, the process is straightforward: you input your route info Moscow-Bologna, the expert checks your eligibility, then takes charge until you receive your 400€.

How long does it take to get the 400 € compensation?

Don't give up faced with Alitalia's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Technology now allow you to monitor the progress of your claim against Alitalia through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Alitalia are unfounded against an expert taking over. Don't give up at the first obstacle.

The success rate of specialist firms against Alitalia approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.