Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Moscow — Rome

Planned legal compensation: 400 €

Was your flight between Sheremetyevo International Airport (SVO) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 payout: Alitalia flight Moscow → Rome

No one enjoys being stranded in the terminal. If Alitalia didn't honour its scheduled times for your Moscow - Rome flight, the law is on your side.

The good news is, for this journey of 2 399 km, Regulation CE 261/2004 obliges Alitalia to provide financial compensation. This medium-haul distance places your flight in an intermediate bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Sheremetyevo International Airport (SVO)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 2 399 km (~2h60)
  • Applicable compensation: 400 €

Unlike what {many think|Alitalia might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight Alitalia Moscow - Rome is eligible?

The compensation for SVO→FCO is redress for the inconvenience caused, not just a refund of airport taxes. On this medium-haul distance, delays are frequent and often compensable.

An sudden suppression or a rerouted flight from Sheremetyevo International Airport without a satisfactory solution qualifies for the same 400€ indemnity.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Moscow airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Moscow, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The rule is simple: if Alitalia's employees go on strike, it is a risk that {the airline|Alitalia} must manage. Consequently, {your compensation|the 400€} is maintained.

The crucial point is always: who is on strike? If {the answer is yes|it's Alitalia's employees}, {you're entitled to 400€|compensation is owed}. Otherwise, assistance alone is still required.

What are your rights at Moscow airport in case of prolonged wait?

If Sheremetyevo International Airport turns into your involuntary base because of Alitalia, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

Make sure you demand this assistance at {the airline's|Alitalia's} desk. If denied and you must pay for food or hotel at Sheremetyevo International Airport, keep your receipts meticulously for a refund claim.

Steps: how to get your 400 € from Alitalia?

The formal letter of claim and gathering evidence of the delay at Leonardo Da Vinci (Fiumicino) International Airport (boarding pass) are essential steps to pressure {the airline|Alitalia}.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Alitalia's legal department.

How long does it take to get the 400 € compensation?

Every week of delay in processing your Moscow→Rome case potentially accrues late-payment penalties {in your favour|against Alitalia}. This is a lever that experts use systematically.

If your case is well-documented regarding the Moscow → Rome disruption, certain platforms even purchase your claim. You receive your money in record time!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

The national CAA or its EU equivalents can be slow. A private legal action against Alitalia is often more impactful. Medium-haul cases typically fall under the main civil court.

Help & Information

Frequently Asked Questions: Flight Moscow - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Moscow to Rome?

According to European Regulation EC 261/2004, the distance between SVO and FCO being 2 399 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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