Flight compensation Alitalia:
Nantes — Milano

Refund and compensation Alitalia: route Nantes to Milano

If your trip departing from Nantes Atlantique Airport and arriving at Malpensa International Airport operated by Alitalia was disrupted, you are not alone against the airline.

By taking off from Nantes Atlantique Airport, you are protected by the EU's legal framework. The distance of 810 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight Alitalia Nantes - Milano is eligible?

To determine if your trip between Nantes and Milano entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Milano.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Malpensa International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Nantes - Milano flight.

What are your rights at Nantes airport in case of prolonged wait?

During these long hours of waiting in the Nantes Atlantique Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Nantes remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 250 € from Alitalia?

For your Nantes - Milano trip, every minute counts. Note the reasons given by Alitalia staff at the Nantes Atlantique Airport counter during the incident.

By entrusting your case regarding flight NTE-MXP to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Alitalia customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Nantes - Milano section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Nantes Atlantique Airport airport to prove their faults.