Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
New York — Paris

Planned legal compensation: 600 €

Was your flight between John F Kennedy International Airport (JFK) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia New York - Paris

If your trip departing from John F Kennedy International Airport and arriving at Charles de Gaulle International Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 5 834 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: John F Kennedy International Airport (JFK)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 5 834 km (~7h18)
  • Applicable compensation: 600 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from John F Kennedy International Airport, the European regulation applies in full.

How to know if the flight Alitalia New York - Paris is eligible?

Don't confuse ticket refund and legal compensation! Even if Alitalia offers you a voucher for your New York - Paris flight, you can still claim the 600 euros cash provided by law.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at New York airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from New York, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at John F Kennedy International Airport or European air traffic control is an external cause over which Alitalia has no control.

What are your rights at New York airport in case of prolonged wait?

During these long hours of waiting in the John F Kennedy International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at New York shouldn't cost you a penny more than originally planned for your JFK-CDG trip.

Steps: how to get your 600 € from Alitalia?

For your New York - Paris trip, every minute counts. Note the reasons given by Alitalia staff at the John F Kennedy International Airport counter during the incident.

By entrusting your case regarding flight JFK-CDG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight New York - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from New York to Paris?

According to European Regulation EC 261/2004, the distance between JFK and CDG being 5 834 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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