Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Bangkok

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and Suvarnabhumi Airport (BKK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Alitalia flight compensation from Paris to Bangkok

No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Paris - Bangkok flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 9 448 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Suvarnabhumi Airport (BKK)
  • Flight distance: 9 448 km (~11h49)
  • Applicable compensation: 600 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Alitalia Paris - Bangkok is eligible?

The compensation for flight CDG-BKK is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bangkok.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Charles de Gaulle International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Paris - Bangkok flight.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Paris.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Charles de Gaulle International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Alitalia?

Getting justice against carrier Alitalia requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Alitalia flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Paris - Bangkok section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Alitalia should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Alitalia is often more striking.

Help & Information

Frequently Asked Questions: Flight Paris - Bangkok

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Bangkok?

According to European Regulation EC 261/2004, the distance between CDG and BKK being 9 448 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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