Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Florence

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Firenze / Peretola Airport (FLR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Alitalia flight compensation for the route Paris - Florence

No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Paris - Florence flight, the law is on your side.

Directive 261/2004 is clear: for 879 km of flight, the company Alitalia is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Firenze / Peretola Airport (FLR)
  • Flight distance: 879 km (~1h06)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Alitalia Paris - Florence is eligible?

For an Alitalia flight from Paris to Florence, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Alitalia sold more seats than planned and you stay on the tarmac at Charles de Gaulle International Airport, the 250 € compensation is automatic.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Florence.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Alitalia has no control.

What are your rights at Paris airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Charles de Gaulle International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Charles de Gaulle International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Alitalia?

Getting justice against carrier Alitalia requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Alitalia flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Firenze / Peretola Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Florence line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Paris - Florence

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Florence?

According to European Regulation EC 261/2004, the distance between CDG and FLR being 879 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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