Flight compensation Alitalia:
Paris — Hanoi

Get your Alitalia flight compensation for the route Paris - Hanoi

No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Paris - Hanoi flight, the law is on your side.

Fortunately, for this specific route with a distance of 9 158 km, EC Regulation 261/2004 requires Alitalia to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Alitalia Paris - Hanoi is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Noi Bai International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Alitalia owes you 600 €.

The compensation also covers boarding denials (overbooking). If Alitalia sold more seats than planned and you stay on the tarmac at Charles de Gaulle International Airport, the 600 € compensation is automatic.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Hanoi.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Hanoi trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Alitalia has no control.

What are your rights at Paris airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Charles de Gaulle International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Alitalia.

Steps: how to get your 600 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Noi Bai International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.

How long does it take to get the 600 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Hanoi line.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.