Flight compensation Alitalia:
Paris — Milan

Refund and compensation Alitalia: route Paris to Milan

The CDG - LIN route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Charles de Gaulle International Airport, you are protected by the EU's legal framework. The distance of 644 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Alitalia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Alitalia Paris - Milan is eligible?

Check your actual arrival time at Milan. If Alitalia made you wait more than three hours on the tarmac at Linate Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Milan.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Milan trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Paris airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Paris remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 250 € from Alitalia?

For your Paris - Milan trip, every minute counts. Note the reasons given by Alitalia staff at the Charles de Gaulle International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Linate Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.