Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — New York

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and John F Kennedy International Airport (JFK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Alitalia: route Paris to New York

Your claim for compensation for the Alitalia flight from Paris to New York deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Charles de Gaulle International Airport, you are protected by the EU's legal framework. The distance of 5 834 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: John F Kennedy International Airport (JFK)
  • Flight distance: 5 834 km (~7h18)
  • Applicable compensation: 600 €

This is not a commercial gesture from Alitalia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Alitalia Paris - New York is eligible?

To determine if your trip between Paris and New York entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at New York.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - New York trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Paris airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Paris remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 600 € from Alitalia?

For your Paris - New York trip, every minute counts. Note the reasons given by Alitalia staff at the Charles de Gaulle International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - New York line.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Paris - New York

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to New York?

According to European Regulation EC 261/2004, the distance between CDG and JFK being 5 834 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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