Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — San Francisco

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and San Francisco International Airport (SFO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Alitalia on the Paris (CDG) - San Francisco (SFO) line

Have you experienced a major inconvenience during your trip between Paris and San Francisco with Alitalia? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 8 962 km of flight, the company Alitalia is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: San Francisco International Airport (SFO)
  • Flight distance: 8 962 km (~11h12)
  • Applicable compensation: 600 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Alitalia Paris - San Francisco is eligible?

The compensation for flight CDG-SFO is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Alitalia CDG-SFO flight is crucial to prove that you were present at boarding at Paris.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at San Francisco.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Alitalia has no control.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Paris.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Alitalia.

Steps: how to get your 600 € from Alitalia?

The formal notice letter and the collection of evidence of delay at San Francisco International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Alitalia website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to San Francisco International Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Paris - San Francisco

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to San Francisco?

According to European Regulation EC 261/2004, the distance between CDG and SFO being 8 962 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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