Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Stavanger

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Alitalia: route Paris to Stavanger

The CDG - SVG route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Paris and Stavanger (1 115 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Stavanger Airport, Sola (SVG)
  • Flight distance: 1 115 km (~1h24)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Paris - Stavanger is eligible?

Check your actual arrival time at Stavanger. If Alitalia made you wait more than three hours on the tarmac at Stavanger Airport, Sola, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Stavanger Airport, Sola, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Charles de Gaulle International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Charles de Gaulle International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Paris to Stavanger can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Alitalia should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Paris.

Help & Information

Frequently Asked Questions: Flight Paris - Stavanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Stavanger?

According to European Regulation EC 261/2004, the distance between CDG and SVG being 1 115 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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