Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Stockholm

Planned legal compensation: 400 €

Was your flight between Charles de Gaulle International Airport (CDG) and Stockholm-Arlanda Airport (ARN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Alitalia flight between Paris and Stockholm

Your claim for compensation for the Alitalia flight from Paris to Stockholm deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 539 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Stockholm-Arlanda Airport (ARN)
  • Flight distance: 1 539 km (~1h55)
  • Applicable compensation: 400 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Charles de Gaulle International Airport, the European regulation applies in full.

How to know if the flight Alitalia Paris - Stockholm is eligible?

To determine if your trip between Paris and Stockholm entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 539 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Paris airport in case of prolonged wait?

If Charles de Gaulle International Airport airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your CDG-ARN trip.

Steps: how to get your 400 € from Alitalia?

For your Paris - Stockholm trip, every minute counts. Note the reasons given by Alitalia staff at the Charles de Gaulle International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Stockholm-Arlanda Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Paris - Stockholm

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Stockholm?

According to European Regulation EC 261/2004, the distance between CDG and ARN being 1 539 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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