Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Stockholm

Planned legal compensation: 400 €

Was your flight between Charles de Gaulle International Airport (CDG) and Stockholm-Arlanda Airport (ARN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Alitalia flight from Paris to Stockholm

You were due to travel with Alitalia from Paris to Stockholm and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 1 539 km between Charles de Gaulle International Airport and Stockholm-Arlanda Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Stockholm-Arlanda Airport (ARN)
  • Flight distance: 1 539 km (~1h55)
  • Applicable compensation: 400 €

Good to know? Even if Alitalia is a airline based outside the EU, if the flight takes off from Charles de Gaulle International Airport, CE 261 applies in full.

How to know if the flight Alitalia Paris - Stockholm is eligible?

Three criteria are required to establish your right to 400€: {delay exceeds 3h at Stockholm|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Alitalia is responsible for|the fault lies with} Alitalia.

What many don't know: you have 5 years in France to submit your request against Alitalia for the Paris-Stockholm flight. Don't think it's too late even after several months.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

In practice, pilot strikes at Alitalia are situations where {compensation is almost certain|your chances of getting 400€ are high}. Experts know this and can use it for your case.

Remember that the burden of proof lies with Alitalia. It is up to the airline to prove that the delay of your Paris→Stockholm flight was caused by a genuinely extraordinary event.

What are your rights at Paris airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Charles de Gaulle International Airport, Alitalia must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Even in force majeure cases, the right to assistance at Paris still applies. The hotel must be provided if Alitalia delays your flight overnight.

Steps: how to get your 400 € from Alitalia?

First concrete step: send a formal email to Alitalia's customer service referencing Regulation CE 261/2004 and {the 400€ amount|your specific claim}.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ stress-free.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Alitalia. An expert can cut the delay considerably.

A collective action on the Alitalia flight from Paris can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

Don't take at face value Alitalia's email claiming that Paris's airport was blocked by snow without consulting certified METAR data.

As a last resort, it is court action that often unlocks payment. Alitalia will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Paris - Stockholm

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Stockholm?

According to European Regulation EC 261/2004, the distance between CDG and ARN being 1 539 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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