Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Paris — Stuttgart

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Alitalia flight compensation from Paris to Stuttgart

No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Paris - Stuttgart flight, the law is on your side.

Fortunately, for this specific route with a distance of 489 km, EC Regulation 261/2004 requires Alitalia to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Stuttgart Airport (STR)
  • Flight distance: 489 km (~0h37)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Paris - Stuttgart is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Stuttgart Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Alitalia owes you 250 €.

The compensation also covers boarding denials (overbooking). If Alitalia sold more seats than planned and you stay on the tarmac at Charles de Gaulle International Airport, the 250 € compensation is automatic.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Alitalia staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Paris.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Charles de Gaulle International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Stuttgart Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.

How long does it take to get the 250 € compensation?

On the CDG-STR line, delays can vary according to the reactivity of Alitalia's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Charles de Gaulle International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Paris - Stuttgart

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Paris to Stuttgart?

According to European Regulation EC 261/2004, the distance between CDG and STR being 489 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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