Flight compensation Alitalia:
Pisa — Moscow

Procedure: Alitalia flight compensation from Pisa to Moscow

From Pisa / San Giusto - Galileo Galilei International Airport airport, your departure with Alitalia to Moscow didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 347 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Pisa - Moscow is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Sheremetyevo International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Alitalia owes you 400 €.

An unexpected cancellation or a diverted flight from Pisa / San Giusto - Galileo Galilei International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Pisa airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Pisa / San Giusto - Galileo Galilei International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Pisa - Moscow flight.

What are your rights at Pisa airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Pisa.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Pisa / San Giusto - Galileo Galilei International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Sheremetyevo International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Pisa / San Giusto - Galileo Galilei International Airport airport to prove their faults.