Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Pisa — Prague

Planned legal compensation: 250 €

Was your flight between Pisa / San Giusto - Galileo Galilei International Airport (PSA) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Pisa - Prague

If your trip departing from Pisa / San Giusto - Galileo Galilei International Airport and arriving at Ruzyn? International Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 771 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Pisa / San Giusto - Galileo Galilei International Airport (PSA)
  • Arrival airport: Ruzyn? International Airport (PRG)
  • Flight distance: 771 km (~0h58)
  • Applicable compensation: 250 €

This is not a commercial gesture from Alitalia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Alitalia Pisa - Prague is eligible?

Check your actual arrival time at Prague. If Alitalia made you wait more than three hours on the tarmac at Ruzyn? International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Prague.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Pisa airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Pisa, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Pisa, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Pisa airport in case of prolonged wait?

During these long hours of waiting in the Pisa / San Giusto - Galileo Galilei International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Pisa remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Pisa to Prague can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight PSA-PRG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Pisa can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Pisa - Prague

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Pisa to Prague?

According to European Regulation EC 261/2004, the distance between PSA and PRG being 771 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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