Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Abu Dhabi

Planned legal compensation: 600 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Abu Dhabi International Airport (AUH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Alitalia flight compensation for the route Rome - Abu Dhabi

From Leonardo Da Vinci (Fiumicino) International Airport airport, your departure with Alitalia to Abu Dhabi didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 4 340 km, EC Regulation 261/2004 requires Alitalia to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Abu Dhabi International Airport (AUH)
  • Flight distance: 4 340 km (~5h26)
  • Applicable compensation: 600 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Alitalia Rome - Abu Dhabi is eligible?

For an Alitalia flight from Rome to Abu Dhabi, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

Keeping your travel documents for the Alitalia FCO-AUH flight is crucial to prove that you were present at boarding at Rome.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Abu Dhabi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Rome - Abu Dhabi trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Rome, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Rome airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Leonardo Da Vinci (Fiumicino) International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Leonardo Da Vinci (Fiumicino) International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Alitalia?

The amicable route with Alitalia to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Alitalia website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

A collective action on the Alitalia flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rome - Abu Dhabi line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Rome - Abu Dhabi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Abu Dhabi?

According to European Regulation EC 261/2004, the distance between FCO and AUH being 4 340 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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