Flight compensation Alitalia:
Rome — Bilbao

How to be compensated by Alitalia on the Rome (FCO) - Bilbao (BIO) line

From Leonardo Da Vinci (Fiumicino) International Airport airport, your departure with Alitalia to Bilbao didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 250 km, EC Regulation 261/2004 requires Alitalia to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Rome - Bilbao is eligible?

The compensation for flight FCO-BIO is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Alitalia FCO-BIO flight is crucial to prove that you were present at boarding at Rome.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Leonardo Da Vinci (Fiumicino) International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Leonardo Da Vinci (Fiumicino) International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Rome airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Leonardo Da Vinci (Fiumicino) International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Leonardo Da Vinci (Fiumicino) International Airport terminal is also included in the legal package due by Alitalia.

Steps: how to get your 250 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Bilbao Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Alitalia website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Alitalia is often a maneuver to encourage the traveler to abandon their 250 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Leonardo Da Vinci (Fiumicino) International Airport airport to prove their faults.