Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Bordeaux

Planned legal compensation: 250 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Bordeaux (BOD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Rome - Bordeaux

The FCO - BOD route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Rome and Bordeaux (1 099 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Bordeaux (BOD)
  • Flight distance: 1 099 km (~1h22)
  • Applicable compensation: 250 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight Alitalia Rome - Bordeaux is eligible?

Don't confuse ticket refund and legal compensation! Even if Alitalia offers you a voucher for your Rome - Bordeaux flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bordeaux.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Rome, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Your forced stay at Rome shouldn't cost you a penny more than originally planned for your FCO-BOD trip.

Steps: how to get your 250 € from Alitalia?

For your Rome - Bordeaux trip, every minute counts. Note the reasons given by Alitalia staff at the Leonardo Da Vinci (Fiumicino) International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Rome - Bordeaux

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Bordeaux?

According to European Regulation EC 261/2004, the distance between FCO and BOD being 1 099 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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