Flight compensation Alitalia:
Rome — Cairo

Procedure: Alitalia flight compensation from Rome to Cairo

No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Rome - Cairo flight, the law is on your side.

Directive 261/2004 is clear: for 2 151 km of flight, the company Alitalia is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Rome - Cairo is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Cairo International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Alitalia owes you 400 €.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cairo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Cairo International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Rome airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Leonardo Da Vinci (Fiumicino) International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Leonardo Da Vinci (Fiumicino) International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Cairo International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Alitalia flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

On the FCO-CAI line, delays can vary according to the reactivity of Alitalia's legal department.

If your file is particularly solid regarding the incident occurred on the Rome - Cairo section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Leonardo Da Vinci (Fiumicino) International Airport airport to prove their faults.