Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Casablanca

Planned legal compensation: 400 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Mohammed V International Airport (CMN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal payout: Alitalia flight Rome → Casablanca

No one enjoys being stranded in the terminal. If Alitalia didn't honour its scheduled times for your Rome - Casablanca flight, the law is on your side.

Regardless of the fare €50 or €500, the indemnity is fixed: 400€ per passenger. {The distance|The 1 976 km} is what counts, not the fare. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Mohammed V International Airport (CMN)
  • Flight distance: 1 976 km (~2h28)
  • Applicable compensation: 400 €

Too few passengers exercise their rights (only one in seven on average). Don't allow this compensation slip away: the procedure, although bureaucratic, is guaranteed for all travellers.

How to know if the flight Alitalia Rome - Casablanca is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Mohammed V International Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Alitalia owes you 400€.

An sudden suppression or a rerouted flight from Leonardo Da Vinci (Fiumicino) International Airport without a satisfactory solution qualifies for the same 400€ indemnity.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Casablanca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

When industrial action disrupts your journey to Mohammed V International Airport, {the airline|Alitalia} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

Don't take at face value Alitalia's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 400€}.

What are your rights at Rome airport in case of prolonged wait?

If Leonardo Da Vinci (Fiumicino) International Airport becomes your temporary home because of Alitalia, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.

Remember to request a delay certificate from Alitalia staff at Leonardo Da Vinci (Fiumicino) International Airport. This document is crucial for your claim if you need to prove the delay.

Steps: how to get your 400 € from Alitalia?

The direct approach with Alitalia to recover 400€ often fails without a solid legal and technical file. Medium-haul flights generate a high volume of claims, slowing processing.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Alitalia's legal department.

How long does it take to get the 400 € compensation?

Every day of delay in processing your Rome-Casablanca case can generate legal interest {in your favour|against Alitalia}. This is a advantage that lawyers exploit effectively.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The automated reply from Alitalia mentioning weather conditions for your Rome→Casablanca flight is a classic. Weather records are public and allow verification each excuse.

A recovery firm will know precisely how to rebut Alitalia's excuses, having access to certified weather records and traffic reports from Leonardo Da Vinci (Fiumicino) International Airport to prove the airline's fault.

Help & Information

Frequently Asked Questions: Flight Rome - Casablanca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Casablanca?

According to European Regulation EC 261/2004, the distance between FCO and CMN being 1 976 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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