Flight compensation Alitalia:
Rome — Casablanca
Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Mohammed V International Airport (CMN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Alitalia flight compensation for the route Rome - Casablanca
No one likes waiting for hours at the airport. If Alitalia did not respect its scheduled times for your Rome - Casablanca flight, the law is on your side.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 976 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
- Arrival airport: Mohammed V International Airport (CMN)
- Flight distance: 1 976 km (~2h28)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Alitalia Rome - Casablanca is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Mohammed V International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Alitalia owes you 400 €.
An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for Alitalia to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Casablanca.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Rome airport.
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Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Alitalia compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Alitalia staff (pilots, flight attendants) and an external strike.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rome - Casablanca flight.
What are your rights at Rome airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Rome.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Leonardo Da Vinci (Fiumicino) International Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from Alitalia?
The amicable route with Alitalia to recover 400 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.
How long does it take to get the 400 € compensation?
On the FCO-CMN line, delays can vary according to the reactivity of Alitalia's legal department.
Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Alitalia is often a maneuver to encourage the traveler to abandon their 400 €.
For your 400 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Rome.
Frequently Asked Questions: Flight Rome - Casablanca
Everything you need to know about your request under European Union law.