Flight compensation Alitalia:
Rome — Catania

Refund and compensation Alitalia: route Rome to Catania

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Catania / Fontanarossa Airport operated by Alitalia was disrupted, you are not alone against the airline.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 539 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight Alitalia Rome - Catania is eligible?

Check your actual arrival time at Catania. If Alitalia made you wait more than three hours on the tarmac at Catania / Fontanarossa Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Catania.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Catania / Fontanarossa Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Leonardo Da Vinci (Fiumicino) International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Your forced stay at Rome shouldn't cost you a penny more than originally planned for your FCO-CTA trip.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Rome to Catania can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight FCO-CTA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Alitalia should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Rome.