Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Chicago

Planned legal compensation: 600 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Chicago O'Hare International Airport (ORD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Rome - Chicago

The FCO - ORD route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Rome and Chicago (7 742 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Chicago O'Hare International Airport (ORD)
  • Flight distance: 7 742 km (~9h41)
  • Applicable compensation: 600 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight Alitalia Rome - Chicago is eligible?

Don't confuse ticket refund and legal compensation! Even if Alitalia offers you a voucher for your Rome - Chicago flight, you can still claim the 600 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rome, the regulation applies in the same way.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Chicago.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Rome, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Rome airport in case of prolonged wait?

During these long hours of waiting in the Leonardo Da Vinci (Fiumicino) International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Rome shouldn't cost you a penny more than originally planned for your FCO-ORD trip.

Steps: how to get your 600 € from Alitalia?

For your Rome - Chicago trip, every minute counts. Note the reasons given by Alitalia staff at the Leonardo Da Vinci (Fiumicino) International Airport counter during the incident.

By entrusting your case regarding flight FCO-ORD to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

A collective action on the Alitalia flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Rome - Chicago

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Chicago?

According to European Regulation EC 261/2004, the distance between FCO and ORD being 7 742 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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