Flight compensation Alitalia:
Rome — Lagos

Legal right to compensation: Alitalia flight between Rome and Lagos

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Murtala Muhammed International Airport operated by Alitalia was disrupted, you are not alone against the airline.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 4 014 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight Alitalia Rome - Lagos is eligible?

Check your actual arrival time at Lagos. If Alitalia made you wait more than three hours on the tarmac at Murtala Muhammed International Airport, your claim is legitimate.

Also note that the distance of 4 014 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lagos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

If Leonardo Da Vinci (Fiumicino) International Airport airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 600 € from Alitalia?

Starting a procedure against Alitalia for a flight from Rome to Lagos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight FCO-LOS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.