Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — London

Planned legal compensation: 250 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Guide: claim for Alitalia flight from Rome to London

Your Alitalia flight from Rome to London was disrupted? Act now: CE 261 entitles you to compensation.

The good news is, for this journey of 1 444 km, Regulation CE 261/2004 obliges Alitalia to provide financial compensation. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 1 444 km (~1h48)
  • Applicable compensation: 250 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Alitalia from this obligation. In all other cases, compensation must be paid.

How to know if the flight Alitalia Rome - London is eligible?

Whether your Alitalia flight Rome→London was cancelled or you were bumped, the 250€ compensation is potentially owed in each of these scenarios.

To recap: three scenarios activate the 250€ payment on Alitalia Rome→London: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The principle is clear: if Alitalia's staff stop work, it is a risk that {the airline|Alitalia} should have anticipated. Therefore, {your compensation|the 250€} remains owed.

However, if ground handlers at Leonardo Da Vinci (Fiumicino) International Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking coupons from Alitalia. If you advance costs, save your invoices diligently.

Remember to request a delay certificate from Alitalia staff at Leonardo Da Vinci (Fiumicino) International Airport. This document is crucial for your claim if you need to prove the delay.

Steps: how to get your 250 € from Alitalia?

The registered letter and collecting evidence of the delay at London Heathrow Airport (delay certificate) are mandatory requirements to challenge {the airline|Alitalia}.

Through expert tools, your case can be initiated in a few clicks. Their algorithms instantly analyse Alitalia's flight data for Rome-London.

How long does it take to get the 250 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Alitalia to finalise a compensation case typically ranges from 1 to 3 months.

The digital process of expert partners eliminates paperwork: upload documents, digital signature, and email notifications until payment.

What to do faced with silence or refusal from the airline?

The initial rejection from Alitalia must not make you give up. In most cases, passenger services invoke "weather" by default to gauge the traveller's persistence.

The prospect of legal proceedings is frequently enough to {make Alitalia yield|unlock payment}. Airlines calculate that litigation costs would far exceed the 250€ claimed.

Help & Information

Frequently Asked Questions: Flight Rome - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to London?

According to European Regulation EC 261/2004, the distance between FCO and LHR being 1 444 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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