Flight compensation Alitalia:
Rome — Los Angeles

Refund and compensation Alitalia: route Rome to Los Angeles

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Los Angeles International Airport operated by Alitalia was disrupted, you are not alone against the airline.

Given the route between Rome and Los Angeles (10 203 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Rome - Los Angeles is eligible?

To determine if your trip between Rome and Los Angeles entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 10 203 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Los Angeles.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Leonardo Da Vinci (Fiumicino) International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Alitalia?

Starting a procedure against Alitalia for a flight from Rome to Los Angeles can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Rome to Los Angeles International Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.