Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Osaka

Planned legal compensation: 600 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Kansai International Airport (KIX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Rome - Osaka

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Kansai International Airport operated by Alitalia was disrupted, you are not alone against the airline.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 9 741 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Kansai International Airport (KIX)
  • Flight distance: 9 741 km (~12h11)
  • Applicable compensation: 600 €

This is not a commercial gesture from Alitalia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Alitalia Rome - Osaka is eligible?

To determine if your trip between Rome and Osaka entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 9 741 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Osaka.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Kansai International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rome - Osaka flight.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Your forced stay at Rome shouldn't cost you a penny more than originally planned for your FCO-KIX trip.

Steps: how to get your 600 € from Alitalia?

For your Rome - Osaka trip, every minute counts. Note the reasons given by Alitalia staff at the Leonardo Da Vinci (Fiumicino) International Airport counter during the incident.

By entrusting your case regarding flight FCO-KIX to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Alitalia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 600 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Rome.

Help & Information

Frequently Asked Questions: Flight Rome - Osaka

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Osaka?

According to European Regulation EC 261/2004, the distance between FCO and KIX being 9 741 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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