Flight compensation Alitalia:
Rome — Seoul
Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Incheon International Airport (ICN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Alitalia on the Rome (FCO) - Seoul (ICN) line
Have you experienced a major inconvenience during your trip between Rome and Seoul with Alitalia? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 8 966 km of flight, the company Alitalia is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
- Arrival airport: Incheon International Airport (ICN)
- Flight distance: 8 966 km (~11h12)
- Applicable compensation: 600 €
This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.
How to know if the flight Alitalia Rome - Seoul is eligible?
The compensation for flight FCO-ICN is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the Alitalia FCO-ICN flight is crucial to prove that you were present at boarding at Rome.
What are the conditions for Alitalia to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Seoul.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Rome airport.
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Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Alitalia compensation
Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.
What are your rights at Rome airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Alitalia must ensure the well-being of its passengers stuck at Rome.
Some passengers are unaware that transportation between the hotel and Leonardo Da Vinci (Fiumicino) International Airport terminal is also included in the legal package due by Alitalia.
Steps: how to get your 600 € from Alitalia?
Getting justice against carrier Alitalia requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.
How long does it take to get the 600 € compensation?
Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.
A collective action on the Alitalia flight from Rome can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Rome - Seoul
Everything you need to know about your request under European Union law.