Flight compensation Alitalia:
Rome — St. Petersburg

Alitalia passengers Rome-St. Petersburg: what to do to file a claim

If your flight from Leonardo Da Vinci (Fiumicino) International Airport to Pulkovo Airport flown by Alitalia was impacted, the law protects you when dealing with the airline.

With 2 351 km between Leonardo Da Vinci (Fiumicino) International Airport and Pulkovo Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Alitalia Rome - St. Petersburg is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Alitalia proposes a voucher for your Rome - St. Petersburg flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

What many don't know: you have several years to submit your request against Alitalia for the Rome-St. Petersburg flight. Don't think it's too late even after several months.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at St. Petersburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

When industrial action disrupts your journey to Pulkovo Airport, {the airline|Alitalia} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

The crucial point is always: who is on strike? If {the answer is yes|it's Alitalia's employees}, {you're entitled to 400€|compensation is owed}. Otherwise, assistance alone is still required.

What are your rights at Rome airport in case of prolonged wait?

During that interminable wait in the hall at Leonardo Da Vinci (Fiumicino) International Airport, remember Alitalia has a duty to look after you. This includes food, but also the option to send emails at no cost.

Even in force majeure cases, the right to assistance at Rome still applies. The hotel must be provided if Alitalia delays your flight overnight.

Steps: how to get your 400 € from Alitalia?

The journey to claim 400€ from Alitalia begins by drafting a registered letter. {Without a response within 6 weeks|If Alitalia doesn't reply}, legal escalation becomes necessary.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Alitalia Rome-St. Petersburg?

How long does it take to get the 400 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Alitalia to finalise a compensation case typically ranges from 1 to 3 months.

Recovering 400€ has never been faster thanks to digital tools between defence platforms and Alitalia's records.

What to do faced with silence or refusal from the airline?

A refusal is not the last word. It's usually a filter in the negotiation that experts clear easily. Don't let this tactic strip you of your 400€ guaranteed by law.

For your 400€, don't negotiate down with Alitalia without the support of a expert who understands the true value of your case for Rome-St. Petersburg.