Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Tel-aviv

Planned legal compensation: 400 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Ben Gurion International Airport (TLV) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Alitalia flight compensation for the route Rome - Tel-aviv

Have you experienced a major inconvenience during your trip between Rome and Tel-aviv with Alitalia? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 279 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Ben Gurion International Airport (TLV)
  • Flight distance: 2 279 km (~2h51)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Alitalia Rome - Tel-aviv is eligible?

For an Alitalia flight from Rome to Tel-aviv, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Ben Gurion International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Leonardo Da Vinci (Fiumicino) International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Rome airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Leonardo Da Vinci (Fiumicino) International Airport airport, Alitalia is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Leonardo Da Vinci (Fiumicino) International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Alitalia?

The amicable route with Alitalia to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the Alitalia website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

On the FCO-TLV line, delays can vary according to the reactivity of Alitalia's legal department.

If your file is particularly solid regarding the incident occurred on the Rome - Tel-aviv section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Alitalia is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Alitalia is often more striking.

Help & Information

Frequently Asked Questions: Flight Rome - Tel-aviv

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Tel-aviv?

According to European Regulation EC 261/2004, the distance between FCO and TLV being 2 279 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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