Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Rome — Thessaloniki

Planned legal compensation: 250 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 payout: Alitalia flight Rome → Thessaloniki

No one enjoys being stranded in the terminal. If Alitalia didn't honour its scheduled times for your Rome - Thessaloniki flight, the law is on your side.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 909 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 909 km (~1h08)
  • Applicable compensation: 250 €

Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Alitalia from payment. Otherwise, the payout is owed.

How to know if the flight Alitalia Rome - Thessaloniki is eligible?

The indemnity for FCO-SKG is a payout for time lost, not merely a commercial gesture. For this short-haul flight, the 3-hour threshold remains the key criterion.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate alternative entitles you to the same 250€ payout.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

A strike action by Alitalia's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

Even if the 250€ are not owed due to an external strike at Rome, care (food/accommodation) remains the responsibility of Alitalia. This is a separate right.

What are your rights at Rome airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, Alitalia must automatically provide the regulatory care to all passenger{s} waiting at Rome.

If you already paid for a hotel at Leonardo Da Vinci (Fiumicino) International Airport due to Alitalia's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 250€ indemnity.

Steps: how to get your 250 € from Alitalia?

The formal letter of claim and gathering evidence of the delay at Thessaloniki Macedonia International Airport (boarding pass) are essential steps to pressure {the airline|Alitalia}.

Partner LegalTech services have tools to verify Alitalia's actual flight records and dismantle unfounded arguments.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Alitalia. An expert can halve this time.

Imagine: while you go about your life, lawyers work to secure your 250€ for the Alitalia Rome→Thessaloniki flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Don't take at face value Alitalia's email claiming that Rome's airport was blocked by snow without consulting certified METAR data.

Aviation law experts have a vast record of rulings against Alitalia, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Rome - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Rome to Thessaloniki?

According to European Regulation EC 261/2004, the distance between FCO and SKG being 909 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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