Flight compensation Alitalia:
Thessaloniki — Rome

Claim your compensation for Alitalia Thessaloniki - Rome

A delay over 3 hours on Alitalia Thessaloniki - Rome entitles you to up to 250€. Find out if you're eligible.

Departing from Thessaloniki Macedonia International Airport, you are protected by EU law. The distance of 909 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like Alitalia.

How to know if the flight Alitalia Thessaloniki - Rome is eligible?

To check if your journey between Thessaloniki and Rome qualifies for compensation, the main criterion is the delay at destination ({not the departure delay|measured at Leonardo Da Vinci (Fiumicino) International Airport}). It must be over 3 hours.

Even if Alitalia offers a replacement flight, the 250€ indemnity remains owed if the final delay at Rome is over the 180-minute threshold.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Thessaloniki airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Don't be misled by Alitalia's vague terms: a "spontaneous" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

Even if the 250€ are not payable due to an external strike at Thessaloniki, assistance (meals/hotel) stays the responsibility of Alitalia. Never forget this.

What are your rights at Thessaloniki airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, Alitalia must automatically provide the regulatory care to all passenger{s} waiting at Thessaloniki.

Your forced stay at Thessaloniki should not cost you a single extra cent beyond your original booking for SKG→FCO. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Alitalia?

Airlines like Alitalia have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an expert changes the game.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

Don't give up faced with Alitalia's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

A collective action on the Alitalia flight from Thessaloniki can also be a way to {get your funds|recover your 250€} faster.

What to do faced with silence or refusal from the airline?

Know that Alitalia doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Alitalia}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.