Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Tunis — Milano

Planned legal compensation: 250 €

Was your flight between Tunis Carthage International Airport (TUN) and Malpensa International Airport (MXP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Tunis - Milano

If your trip departing from Tunis Carthage International Airport and arriving at Malpensa International Airport operated by Alitalia was disrupted, you are not alone against the airline.

Given the route between Tunis and Milano (984 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tunis Carthage International Airport (TUN)
  • Arrival airport: Malpensa International Airport (MXP)
  • Flight distance: 984 km (~1h14)
  • Applicable compensation: 250 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Tunis Carthage International Airport, the European regulation applies in full.

How to know if the flight Alitalia Tunis - Milano is eligible?

Check your actual arrival time at Milano. If Alitalia made you wait more than three hours on the tarmac at Malpensa International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Milano.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tunis airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tunis, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Tunis - Milano trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Tunis, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Tunis airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Tunis Carthage International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

Starting a procedure against Alitalia for a flight from Tunis to Milano can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight TUN-MXP to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Tunis can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Tunis - Milano

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Tunis to Milano?

According to European Regulation EC 261/2004, the distance between TUN and MXP being 984 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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