Flight compensation Alitalia:
Valencia — Palma de Mallorca

Claim and compensation for flight Alitalia Valencia - Palma de Mallorca

The VLC - PMI route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 276 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Alitalia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Alitalia Valencia - Palma de Mallorca is eligible?

To determine if your trip between Valencia and Palma de Mallorca entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 276 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Valencia airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Valencia, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Valencia airport in case of prolonged wait?

If Valencia Airport airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Valencia Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

For your Valencia - Palma de Mallorca trip, every minute counts. Note the reasons given by Alitalia staff at the Valencia Airport counter during the incident.

By entrusting your case regarding flight VLC-PMI to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Valencia to Palma De Mallorca Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Valencia can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.