Flight compensation Alitalia:
Vigo — Madrid

Refund and compensation Alitalia: route Vigo to Madrid

Your claim for compensation for the Alitalia flight from Vigo to Madrid deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Vigo and Madrid (466 km), the European scale provides automatic financial protection in case of failure by Alitalia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Vigo Airport, the European regulation applies in full.

How to know if the flight Alitalia Vigo - Madrid is eligible?

Check your actual arrival time at Madrid. If Alitalia made you wait more than three hours on the tarmac at Madrid Barajas International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vigo airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Vigo - Madrid trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Vigo airport in case of prolonged wait?

During these long hours of waiting in the Vigo Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Vigo Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

For your Vigo - Madrid trip, every minute counts. Note the reasons given by Alitalia staff at the Vigo Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Vigo to Madrid Barajas International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.