Disrupted flight (EC 261/2004)

Flight compensation All America:
Samos — Thessaloniki

Planned legal compensation: 250 €

Was your flight between Samos Airport (SMI) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation All America: route Samos to Thessaloniki

If your trip departing from Samos Airport and arriving at Thessaloniki Macedonia International Airport operated by All America was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 463 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Samos Airport (SMI)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 463 km (~0h35)
  • Applicable compensation: 250 €

This is not a commercial gesture from All America, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight All America Samos - Thessaloniki is eligible?

Don't confuse ticket refund and legal compensation! Even if All America offers you a voucher for your Samos - Thessaloniki flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Samos, the regulation applies in the same way.

What are the conditions for All America to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Samos airport.
  • Airline responsibility: The problem must be attributable to All America (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Samos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your All America compensation

Don't be fooled by All America's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Samos, assistance (meals/hotel) remains mandatory for All America.

What are your rights at Samos airport in case of prolonged wait?

During these long hours of waiting in the Samos Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Samos Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from All America?

It is strongly recommended to keep your All America boarding pass and any communication relating to the delay suffered at Samos Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight SMI-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like All America sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the All America flight from Samos can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Samos - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled All America flight from Samos to Thessaloniki?

According to European Regulation EC 261/2004, the distance between SMI and SKG being 463 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from All America?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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