Flight compensation American Airlines:
Brussels — London

Legal right to compensation: American Airlines flight between Brussels and London

If your trip departing from Brussels Airport and arriving at London Heathrow Airport operated by American Airlines was disrupted, you are not alone against the airline.

Given the route between Brussels and London (350 km), the European scale provides automatic financial protection in case of failure by American Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from American Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight American Airlines Brussels - London is eligible?

Don't confuse ticket refund and legal compensation! Even if American Airlines offers you a voucher for your Brussels - London flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Brussels, the regulation applies in the same way.

What are the conditions for American Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to American Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your American Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Brussels - London trip is due to an internal strike within American Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Brussels Airport or European air traffic control is an external cause over which American Airlines has no control.

What are your rights at Brussels airport in case of prolonged wait?

During these long hours of waiting in the Brussels Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Brussels shouldn't cost you a penny more than originally planned for your BRU-LHR trip.

Steps: how to get your 250 € from American Airlines?

Starting a procedure against American Airlines for a flight from Brussels to London can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from American Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against American Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company American Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.