Disrupted flight (EC 261/2004)

Flight compensation American Airlines:
Lisbon — Philadelphia

Planned legal compensation: 600 €

Was your flight between Lisbon Portela Airport (LIS) and Philadelphia International Airport (PHL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
American Airlines

Check my flight American Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Obtain your American Airlines flight compensation for Lisbon - Philadelphia

Every year, thousands of passengers face disruptions on Lisbon → Philadelphia with American Airlines. Few realise they can claim a legal payout.

Thanks to EU Regulation CE 261, passengers affected by disruptions on a 5 551 km route can claim a fixed payout from {the carrier|American Airlines}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Philadelphia International Airport (PHL)
  • Flight distance: 5 551 km (~6h56)
  • Applicable compensation: 600 €

Airlines like American Airlines count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight American Airlines Lisbon - Philadelphia is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Philadelphia|time the doors open at Philadelphia International Airport} establishes your {eligibility|right to 600€}.

The 600€ fixed payout is owed per passenger. For a couple: every passenger can claim {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for American Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Philadelphia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to American Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your American Airlines compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

An specialist firm can easily identify whether the strike that impacted your American Airlines Lisbon→Philadelphia flight is an internal or external cause.

What are your rights at Lisbon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. American Airlines must ensure the wellbeing of passengers stuck at Lisbon. For flights over 3500 km, the assistance obligation begins after 4 hours.

Many passengers don't know that transport between the hotel and the airport of Lisbon Portela Airport is also covered in the mandatory care required of American Airlines.

Steps: how to get your 600 € from American Airlines?

Asserting your rights against American Airlines demands tenacity. Silence or template replies are common tactics.

Partner legal platforms have technology to audit American Airlines's real data and disprove false weather excuses.

How long does it take to get the 600 € compensation?

Airlines like American Airlines sometimes prioritise cases handled by lawyers to avoid interest charges. Long-haul claims, with higher amounts, are sometimes processed more slowly.

Technology now allow you to track in real time the progress of your claim against American Airlines through an online dashboard. Long-haul cases, with higher values, are often prioritised by firms.

What to do faced with silence or refusal from the airline?

Bear in mind that American Airlines isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto American Airlines}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Lisbon - Philadelphia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled American Airlines flight from Lisbon to Philadelphia?

According to European Regulation EC 261/2004, the distance between LIS and PHL being 5 551 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from American Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant