Disrupted flight (EC 261/2004)

Flight compensation Atlantic Airways:
Stavanger — Bergen

Planned legal compensation: 250 €

Was your flight between Stavanger Airport, Sola (SVG) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Atlantic Airways Stavanger - Bergen

The SVG - BGO route operated by Atlantic Airways experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 159 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stavanger Airport, Sola (SVG)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 159 km (~0h12)
  • Applicable compensation: 250 €

This is not a commercial gesture from Atlantic Airways, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Atlantic Airways Stavanger - Bergen is eligible?

Check your actual arrival time at Bergen. If Atlantic Airways made you wait more than three hours on the tarmac at Bergen Airport, Flesland, your claim is legitimate.

Also note that the distance of 159 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Atlantic Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stavanger airport.
  • Airline responsibility: The problem must be attributable to Atlantic Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stavanger, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Atlantic Airways compensation

A work stoppage of Atlantic Airways crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Atlantic Airways is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Stavanger airport in case of prolonged wait?

If Stavanger Airport, Sola airport becomes your temporary residence because of Atlantic Airways, know that your essential needs must be covered by the carrier.

Your forced stay at Stavanger shouldn't cost you a penny more than originally planned for your SVG-BGO trip.

Steps: how to get your 250 € from Atlantic Airways?

For your Stavanger - Bergen trip, every minute counts. Note the reasons given by Atlantic Airways staff at the Stavanger Airport, Sola counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Atlantic Airways sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Atlantic Airways flight from Stavanger can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stavanger - Bergen line.

Experts in aviation law have a colossal history of Atlantic Airways convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Stavanger - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Atlantic Airways flight from Stavanger to Bergen?

According to European Regulation EC 261/2004, the distance between SVG and BGO being 159 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Atlantic Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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