Flight compensation Austrian Airlines:
Bangkok — Vienna

Get your Austrian Airlines flight compensation for the route Bangkok - Vienna

No one likes waiting for hours at the airport. If Austrian Airlines did not respect its scheduled times for your Bangkok - Vienna flight, the law is on your side.

Directive 261/2004 is clear: for 8 451 km of flight, the company Austrian Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Austrian Airlines Bangkok - Vienna is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Vienna International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Austrian Airlines owes you 600 €.

An unexpected cancellation or a diverted flight from Suvarnabhumi Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Austrian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bangkok airport.
• Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Austrian Airlines compensation

Don't be fooled by Austrian Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Bangkok, assistance (meals/hotel) remains mandatory for Austrian Airlines.

What are your rights at Bangkok airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Austrian Airlines must ensure the well-being of its passengers stuck at Bangkok.

Some passengers are unaware that transportation between the hotel and Suvarnabhumi Airport terminal is also included in the legal package due by Austrian Airlines.

Steps: how to get your 600 € from Austrian Airlines?

The formal notice letter and the collection of evidence of delay at Vienna International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Austrian Airlines website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Airlines like Austrian Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Austrian Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Austrian Airlines convictions, which is a decisive advantage.